1. PRODUCT TURNAROUND
Most products are made to order and require a period of time to be crafted and completed ready for dispatch. Within 24 hours of receipt of an order an e-mail will be issued confirming that the order has been received by LondonKillsMe and detailing an estimated dispatch time.
2. POSTAGE & PACKAGING CHARGES
LondonKillsme uses four standard postage and packaging prices:
(a) £0.50 used for Letter class items
(b) £5.50 used for lightweight products requiring small amounts of packaging.
(c) £7.50 used for medium weight products requiring small amounts of packaging.
(d) 10.00 used for heavyweight products requiring large amounts of packaging.
The above listed are the only values added to products for postage and packaging charges.
3. DISPATCH METHODS
All products are dispatched using either U.P.S Parcel Force Express 48 Hour Delivery, Royal Mail Special Delivery (Standard Royal Mail for Letter class items). Delivery methods for items other than Letter class require the package to be signed for and allow LondonKillsMe to track the progress of dispatched products.
All products are insured up to the sum of £150.00 and covers theft, loss and tampering of the package. If a product is received broken or damaged then please refer to our Returns Policy, to seek replacement of an order.
5. COUNTRIES OF DELIVERY
Currently products can only be dispatched to residents of the United Kingdom through our website. Please contact us if a product is required to be sent outside of the United Kingdom.
6. POLICY CHANGES
LondonKillsMe reserves the right to change this policy, and the dispatching methods or charges the policy refers to at anytime.